Account & data deletion

Kabina app — effective from 27 September 2026

You can delete your Kabina account and the personal data that goes with it directly in the app, at any time. Here is how to do it and what we remove.

How to delete your account

In the app, go to Profile → Edit profile (Account settings) → Delete account. If you cannot get into the app, email info@kabina.cloud from the address you sign in with, using the subject “Delete account”. We may ask you to confirm from that address so we can verify your identity. We handle email requests without undue delay, and within 30 days at the latest.

What we delete

Your account and sign-in credentials — email and password.
Your profile details: first name, surname, date of birth, nickname, phone number and profile photo.
Your team memberships and the roles you held.
How you responded to attendance and how you voted in polls.
Carpooling: rides you created are deleted, and your name comes off any ride you joined.
Photos, videos and other attachments you uploaded.

What may be retained

Acceptance of your request immediately revokes access and starts deletion. The app shows pending, retry after a failure, and completed states. We remove the personal profile, memberships, authored messages with history and quote snapshots, uploaded files, and personal links in attendance, polls, rides and announcements. Your payments remain only in neutral records without the original identifier, name, contact details or notes; your own fines are deleted. Minimal completion records, any team account block and purchase processing records needed to prevent repeat claims remain private. Sign-in is deleted after required cleanup finishes. Cancel subscriptions separately in Google Play or the App Store. Copies already exported or saved by recipients cannot be recalled.

Deleting a whole team

If you are a team manager and want the whole team deleted along with its data (events, fines, chat), say so in your request. Bear in mind that this removes the data of every member of that team.

Contact

Send deletion requests and questions to info@kabina.cloud. There is more detail in our Privacy Policy.